Terms and Conditions - Putney House Clearance
Introduction
Welcome to Putney House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
Acceptance of Terms
By requesting our house clearance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Services Offered
Scope of Services
We provide comprehensive house clearance services, including the removal of unwanted items, furniture, appliances, and general household goods. Our services also extend to the sorting, recycling, and disposal of items following environmental guidelines.
Scheduling and Appointments
Appointments must be scheduled in advance. We strive to accommodate your preferred dates and times; however, availability is subject to our current bookings.
Pricing and Payment
Pricing Structure
Our pricing is based on the volume of items to be cleared, the complexity of the job, and the location of the property. Detailed quotes are provided after an initial assessment.
Payment Terms
Payments are required upon completion of the service unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
Liability and Insurance
Liability Limitations
While we take all necessary precautions, Putney House Clearance is not liable for any damage or loss of personal items not explicitly covered in our agreement.
Insurance Coverage
We maintain comprehensive insurance to cover accidental damages during the clearance process. Details of our insurance policy are available upon request.
Cancellations and Refunds
Cancellation Policy
Clients may cancel or reschedule appointments up to 48 hours in advance without penalty. Cancellations made within 48 hours may incur a fee.
Refund Procedures
If services are not rendered as agreed, clients are eligible for refunds following an assessment of the situation. Refunds are processed using the original payment method.
Customer Responsibilities
Access and Permissions
Clients must ensure that our team has adequate access to the property at the scheduled time. Unauthorized access or restricted areas may result in delays or additional charges.
Preparation for Service
To facilitate smooth clearance, clients are responsible for identifying items for removal and ensuring they are accessible. Hazardous or illegal items must be disclosed beforehand.
Privacy Policy
We respect your privacy. Personal information collected during service provision is used solely for operational purposes and is not shared with third parties without your consent.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Putney House Clearance operates.
Dispute Resolution
Any disputes arising from our services will be addressed through mediation before pursuing legal action. We aim to resolve conflicts amicably and efficiently.
Amendments to Terms
Putney House Clearance reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
- Comprehensive Services: From clearance to disposal.
- Transparent Pricing: No hidden fees.
- Professional Team: Experienced and insured.
- Flexible Scheduling: Convenience for our clients.
- Environmental Responsibility: Commitment to recycling and proper disposal.
By choosing Putney House Clearance, you entrust us with your valuable possessions and home. We are committed to providing high-quality services that meet your needs while adhering to these Terms and Conditions.